# Will Kustomer (KRM) notify me when I have received a poor rating?

> Each staff member's My Stats folder has a Poor Satisfactionsearch that lists all the poor ratings associated with them. The staff member shou...

Source: https://dob.kustomer.help/en_us/how-will-kustomer-krm-notify-staff-they-have-received-a-poor-rating-H1x0i5Pxi

Last updated: 2022-11-03T21:30:03.529Z

Each staff member's My Stats folder has a **_Poor Satisfaction_** search that lists all the poor ratings associated with them.  The staff member should check this search daily to identify any poor ratings they might want to appeal.