# How long after receiving a poor rating can staff submit an appeal?

> Staff must submit theirappeal within two business days from receiving the poor rating. Appeals received after two business days followingthe rece...

Source: https://dob.kustomer.help/en_us/how-long-after-receiving-a-poor-rating-can-staff-submit-an-appeal-HkA6s9vgs

Last updated: 2022-11-03T21:29:58.678Z

*   Staff must submit their appeal within two business days from receiving the poor rating. Appeals received after two business days following the receipt of the poor rating will not be considered.
    
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*   The staff member must be available the following business day after submitting an appeal to provide additional information and/or answer any questions from the program manager, division POC and any members of the Appeal Committee.
    
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