# FAQ's Appealing a Notice of Infraction (NOI)

> ANSWERING THIS NOTICE OF INFRACTION             DEADLINE     You must answer this Notice within 15 calendar days of the date of service listed on the top of th

Source: https://dob.kustomer.help/en_us/faqs-appealing-a-notice-of-infraction-noi-HJCa954Meg

Last updated: 2025-05-28T17:17:39.091Z

**ANSWERING THIS NOTICE OF INFRACTION**

**DEADLINE:**  You must answer this Notice within 15 calendar days of the date of service listed on the top of the other side of this Notice (20 calendar days if you received this Notice by mail). If you do not answer within the required timeframe, you will be subject to an order finding you in default and assessing both the fine set forth in this Notice and an additional penalty equal to two times the amount of that fine. You also may be subject to other penalties and action allowed by law, including the cost of abating the infraction, suspension of any District of Columbia license or permit that you hold, the sealing of your business, and the placement of a lien on property that you own. You have a right to request a hearing on the infraction charged on this Notice. Your answer must be received by the deadline stated above. 

**HOW TO ANSWER:** In your answer to each charge, you should either ADMIT, or ADMIT WITH EXPLANATION, or DENY. The instructions below give information about how to respond to this Notice. Provide your email address and phone number at the bottom of this page.

**1\. Admit the Infraction**. You may admit the infraction and waive your right to a hearing by paying the fine. 

*   **Online** **by credit card at** [https://paymentportal.dc.gov/payment](https://paymentportal.dc.gov/payment).  
*   **In person** at the _District of Columbia Office of the Chief Financial Officer’s cashier’s office at 1101 4th Street, S.W. STE. W1665, Washington, DC 20024 between the hours of 8:15-4:30_. **The walk-in cashier’s office requires payment be accompanied with a payment voucher that the customer must secure from DOB’s Office of Strategic Code Enforcement/Civil Infractions** by email at [DOB.Civilinfractions@dc.gov](mailto:DOB.Civilinfractions@dc.gov).
*   **Mail** to _Department of Buildings/Office of Strategic Code Enforcement/Civil Infractions 1100 4th Street, S.W. Suite E510, Washington, DC 20024_.   

**2\. Admit the Infraction with Explanation.** If you wish to **admit the infraction but want to submit an explanation** which the administrative law judge may consider in deciding whether the fine should be reduced or suspended, sign on the other side of this Notice and check the **ADMIT WITH EXPLANATION** box. Do not send payment. Mail or bring this Notice along with your written explanation and any supporting documents, photographs or other materials to _the Office of Administrative Hearings, One Judiciary Square, 441 4th Street, N.W., Suite 450 N, Washington, D.C. 20001-2714;_ telephone: (202) 442-9094; **or send electronically to** **[OAH.Filing@dc.gov](mailto:OAH.Filing@dc.gov)**. 

**3\. To Deny the Infraction.** If you wish to deny commission of the infraction, **you are requesting a hearing on the infraction charged in this Notice**.  Sign on the other side of this Notice and check the **DENY** box. Do not send payment. Mail or bring this Notice to the _Office_ _of Administrative Hearings, One Judiciary Square, 441 4th Street, N.W., Suite 450 N, Washington, D.C. 20001-2714;_ telephone: 202-442-9094; **or send electronically to [OAH.Filing@dc.gov](mailto:OAH.Filing@dc.gov).**  A hearing on this Notice will be scheduled at which you must appear. You will receive a notice from the Office of Administrative Hearings with information about your hearing date.

  

Questions can be directed to DOB Customer Service at (202) 671-3500 or [dob@dc.gov](mailto:dob@dc.gov).