On the evening of Friday, December 15, 2023, DOB will be performing important maintenance to its web forms; during this time, you may experience performance issues with some of our digital request forms. To report illegal construction during this time, please call 311. DOB’s web forms will be fully operational again no later than the morning of Saturday, December 16, 2023. Thank you for your patience.

Kustomer Portal

Access DC Help

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e.g., help using Access DC, cannot sign-in, report security concern, request application access, provide feedback, report a bug

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